EMPLOYEES JOB SATISFACTION IN THE CONTEXT OF A MUTUAL TRUST BANK LIMITED

Abstract

The banking system of Bangladesh is a mixed one, comprising nationalized, private, and foreign commercial banks. The financial system of Bangladesh consists of Bangladesh Bank as the central bank, 4 nationalized commercial banks, 5 government owned specialized banks, 30 domestic private banks, 10 foreign banks and 28 non-bank financial institutions. Mutual Trust Bank Ltd is a third generation bank in the growing banking sector of Bangladesh. After its beginning in 29th September,1999 The Mutual Trust Bank of Bangladesh Limited is an commercial Bank, which is committed to provide high quality financial services to contribute to the growth of G.D.P. (Gross Domestic Product) of the country through stimulating trade & commerce, boosting up export, creating employment opportunity for the educated youth, poverty alleviation, over all socioeconomic development of the country. This research intends to investigate the casual relationships of Work ethic, stress, participation in decision making, communication, skill variety, autonomy, task identity and task feedback are the independent variable, job involvement, sense of competence is intervening variable and job satisfaction is the Dependent Variable in the context of Mutual Trust Bank Ltd (MTB). Collected data were analyzed by using the SPSS version 12.00 .Reliability tests, Frequency, Crosstab, ANOVA, T-Test and Correlation analysis are used to assess the hypothesis. The correlation analysis provided full support to prove almost all the hypothesis relation. Reliability test used for the data are actually reliable or not. And Frequency used for what percentages of people are answering the question for support the hypotheses. Using a sample of 10 employees in the bank, this study traced the Mutual Trust Bank to the job satisfaction of employees at the workplace through the quality of life factors of job involvement and sense of competence. Results indicated that personal, job, and organizational climate factors influenced the ego investment or job involvement of people in their jobs, which in turn influenced the intra psychic reward of sense of competence that they experienced, which then directly influenced employees' job satisfaction.Implications of these findings for managers are discussed.