Designing Healthcare Relational Agents: A Conceptual Framework with User-Centered Design Guidelines

dc.contributor.author	Islam, Ashraful
dc.contributor.author	Chaudhry, Beenish M.
dc.contributor.author	Islam, Aminul
dc.date.accessioned	2023-10-26T05:20:11Z
dc.date.available	2023-10-26T05:20:11Z
dc.date.issued	2023-06
dc.identifier.uri	https://ar.iub.edu.bd/handle/123456789/600
dc.description.abstract	This paper presents a conceptual framework for designing relational agents (RAs) in healthcare contexts, developed through the findings from multiple user studies on RAs about their acceptance, efficacy, and usability. The framework emphasizes a user-centered design (UCD) approach that takes into account the unique needs and preferences of patients, nonpatient users, and healthcare professionals (HCPs). Based on the results of these studies, we analyzed and refined the RA designs and proposed a UCD-based conceptual framework for designing effective and user-friendly healthcare RAs. The paper aims to provide an initial resource for researchers, designers, and developers interested in developing RAs for healthcare contexts by thinking of UCD techniques.	en_US
dc.publisher	Independent University, Bangladesh	en_US
dc.subject	framework	en_US
dc.subject	healthcare	en_US
dc.subject	relational agent	en_US
dc.subject	usercentered design	en_US
dc.title	Designing Healthcare Relational Agents: A Conceptual Framework with User-Centered Design Guidelines	en_US
dc.type	Article	en_US