CUSTOMERS’ SATISFACTION ON SERVICE QUALITY OF STANDARD CHARTERED BANK

Abstract

It has been a wonderful experience working with all the seniors and staffs of SCB. They have all been very nice to me and very eager to help out regarding any sort of difficulties I had in the office. They have shared every sort of experience they had in their work life and have made it fun and very interesting for me. I have learned many ways by which a card operations department functions, from every possible angle. I have also learned how bank statements are produced and delivered and how every operation is very different from each other. Overall, it was a very knowledgeable experience and I look forward to coming across this sort of training/work in the future years.