An Action research on the communication gap between branch manager and employees at Social Islami Bank LTD (Rampura branch).

Abstract

Bangladesh is a developing country; day-by-day the number of organization is increasing. So it is very difficult to choose any organization where have chance to learn something for future development. This report is not only expressing Communication and group performance of SIBL, but it is a complete report on communication process of SIBL, leadership style in the group, performance level to achieve the goal, participation employee in the decision making process, organization philosophy about transaction on lending and browning money. The report also provides view about general banking and investments of Social Islami Bank Bangladesh LTD. The main theme of the report may be expressed as bellow: The Bank’s goal is to establish and maintain the modern banking techniques, to ensure the soundness and development of the financial system based on Islamic principles and to become the strong and efficient organization with highly motivated professionals, working for the benefit of people, based upon accountability, transparency and integrity in order to ensure the stability of financial systems. This dissertation report also includes organizational structures and key functions, Shariah Council and its functions, mode of investment of Social Islami Bank Bangladesh Limited (SIBL). In my study I mainly depend on primary data which were collected thought survey during the internship period. As my report topic I have collected information Rampura branch (SIBL). So in this report, the main and primary data is about communication and group performance. The sample size is 100. I have identified the problems and weaknesses of SIBL in their communication process among manager and employees. In addition to the above conclusions with recommendations and bibliography. So finally I could say that the report gives us a clear view about “communication gap between branch manager and employees in SIBL”.