An Undergraduate Internship on Topic on Robotic Process Automation Monitoring

Abstract

This report represents the outcome of my three months long internship at dotech ltd, from 3rd July 2023 to October 3rd 2023 as a business analyst assistant and developers assistant. The primary objective of this internship were to gain practical experience in front end development, teamwork and automation processes. The internship project was to focus on enhancing the AIW dashboard that is used to automate the verification process of banks in opening savings account and school banking through NID and birth certificates. The methodology used during the internship included two significant projects. First, the task was to make AIW dashboard mobile responsive which helped me focus on user experience and establish my skills on HTML,CSS and javascript to create a dynamic and visually appealing website. Second I undertook the responsibility to make Dotech Ltds corporate website using HTML and CSS. I was also assigned to make use cases for different processes required for banks to automated and weekly reports on the bots performance. The results of this internship were the improvement of AIW dashboard’s front-end functionality, enhancing their user friendliness and making it adaptable for mobile phones. This enhancement has optimized the accounts verification process for Bank Asia, reducing errors and increasing customer satisfaction. To conclude I will say that the opportunity to work at Dotech has been unique which has helped me develop my theoretical knowledge into practical applications, particularly focusing on front end development and automation. By contributing to AIW dashboard and the Dotech website , the internship significantly enriched my role as a business analyst assistant and developer in enabling efficient automated processes.